Monitoring
Boolean Array’s SharePoint monitoring services encourages your SharePoint experts to focus on the things that really matter and alleviates them from the constant worry of potential SharePoint alerts. Boolean Array operates 24x365 SharePoint monitoring and support with on-shift SharePoint experts – not just on-call rotation – supported by our delivery centers in Toronto and Kolkata. Utilizing multiple remote SharePoint monitoring locations enables our team to cover the time zones in which our clients operate.
By combining both onshore and offshore services, our remote SharePoint coverage provides benefits of an on-staff Tier-3 SharePoint expert, plus those of our remote service during “off” hours.
Key Features of Boolean Array’s Monitoring Services:
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Proactive SharePoint Monitoring
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Issue Tracking
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Ticketing System
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Customized Notifications
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Break/Fix Resolution
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Incident History
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Remediation and Prevention
Other SharePoint Monitoring Benefits:
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More accurate and timely alerts
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Fewer duplicate alerts
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Faster processing and response
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Flexible configuration
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Detection of changes in SharePoint environments
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Collects only what's important for best practices
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Reduces single-points-of-failure
We handle the day-to-day care and feeding of your platform, performing standard maintenance, monitoring, and troubleshooting, so your team can focus on your business applications. We will notify you and upgrade your environment with all service packs as and when are the released.